Oregon Orchard Shipping and Handling Information

Shipping Overview for Buyers –

  • Orders are filled once a day, orders placed after 1pm PST are fulfilled the next day
  • Orders are filled only during our store business days (Monday – Friday)
  • Shipment occurs once a day around 2PM PST.
  • Order shipment may occasionally be delayed a day due to staffing, holiday closures and inclement weather. You will not be notified if this happens (usually for the same reason) but we will ship your order ASAP.
  • The cost of shipment is the lowest possible, we do not add markup or adjust the price at all.
  • We ship all orders via UPS

Additional Important Information

  • Chocolate orders will be shipped with a cold-pack from June through September.
    • Please track you chocolate order with the UPS tracking number. Being aware that chocolate melts, please don’t let it sit in heat or sun.
    • Second Day Air shipping is recommended for chocolate orders during June through September.
  • We will ship to the US & Canada only
  • We can only ship to home and business addresses, no PO boxes or Military bases
  • Bulk and Wholesale orders please contact us at orders@hazelnut.com

Please call us with any questions about our shipping and order process.